1. Introduction
The Terms of Use of the West End Cycles website include these Terms and Conditions, the Privacy Notice and any other terms and conditions that appear in or are linked to the West End Cycles website (additional Terms and Conditions).

The Additional Terms and Conditions that appear on the West End Cycles website will govern your use of, and access to, certain sections of the West End Cycles website where they appear. Since these Additional Terms and Conditions form part of the Terms of Use you are bound by them and should review them wherever they are relevant to you when using the West End Cycles website.

2. Website content and access
While West End Cycles endeavours to take reasonable care in preparing and maintaining the information on this website we do not warrant the accuracy, reliability, adequacy or completeness of any of the website content. You acknowledge and accept that the website content may include technical inaccuracies and typographical errors. Colours shown on this website are representative only. All product colours are reproduced as accurately as possible, however colours may appear slightly different due to computer picture resolution and individual monitor settings. The website content is subject to change at any time without notice and may not necessarily be up to date or accurate at the time you view it.

It is your responsibility to enquire with us directly to ensure the accuracy and currency of the material or information you seek to rely upon. To the extent permitted by law West End Cycles disclaims all liability for loss directly or indirectly arising from your use of or reliance on the website and the website content.

West End Cycles does not guarantee that access to the West End Cycles website will be uninterrupted or that the website is free from viruses or anything else which may damage any computer which accesses the West End Cycles website or any data on such a computer.

3. Limitation of liability
To the maximum extent permitted by law West End Cycles excludes completely all liability whatsoever for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) however caused (including negligence) arising out of or in connection with the website content and the use or performance of the West End Cycles website.
Where the law implies a warranty into these Website Terms and Conditions which may not lawfully be excluded West End Cycles’s liability for breach of such a warranty shall be limited at its option, to any one or more of the following:

(a) in the case of goods, to anyone it determines of the following: replacement of the goods or the supply of equivalent goods; repair of the goods; payment of the cost of replacing the goods or acquiring equivalent goods; or payment of the cost of having the goods repaired; and
(b) in the case of services, to either supplying the services again or payment of the cost of having the services supplied again.

4. Intellectual property
The materials displayed on this website, including without limitation all editorial materials, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trade marks, are the property of West End Cycles and are protected by copyright, trade mark and other intellectual property laws. Any such content may be displayed and printed solely for your personal, non-commercial use within your organisation only provided that any copyright notice on such a display or page is not removed. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of West End Cycles.

Save for the above, and unless expressly granted, West End Cycles does not grant any license or right in, or assign all or part of, its intellectual property rights in the content or applications incorporated into the West End Cycles website or in the user interface of the West End Cycles website.

5. Submissions
Any material you send to us on or via the West End Cycles website will be deemed to be non-confidential. This includes any data, questions, comments, suggestions, ideas or other information. We will be entitled to use such material for any purpose without compensation to you.

6. Third party websites
The West End Cycles website may contain links to other websites operated, controlled or produced by third parties. Unless otherwise indicated, West End Cycles does not control, endorse, sponsor or approve any such third party websites or their content nor does West End Cycles provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content.

7. Links to West End Cycles website
If you wish to establish a link to this website, you must first seek approval from West End Cycles.

8. Interference with website
You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on the West End Cycles website.

9. Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the State of Victoria, Australia. In the event that a dispute arises from these Website Terms and Conditions, you agree to submit to the non-exclusive jurisdiction of the courts of Victoria, Australia.

10. Returns & Exchanges
All returns and exchanges must be accompanied with a return authorisation number & original purchase receipt.

No Returns On: bib shorts and other under garments (unless deemed faulty).

Damaged & Faulty Goods:
We will exchange for another item of the same unless the item is unavailable in which case you will be notified and given the option of another choice or refund.
Phone 03 5721 4519 (local call charge within Australia) or email wecycle@westendcycles.com.au within 5 days of receipt of your order, no claims accepted after this time.

Other reasons, such as wrong size/colour chosen:
If for any reason you are not happy with your purchase please phone 03 5721 4519 within 5 days of receiving your order. We are happy to exchange your order but will not refund for change of mind.

Please Note: West End Cycles do not send goods on approval.
Returns & exchanges must comply with the following conditions:


  • Have a return authorisation number (phone 03 5721 4519) or email wecycle@westendcycles.com.au.
  • Packaged items must be unopened and in their original packaging.
  • Clothing must have manufacturers tags intact and not be soiled, worn, or washed.
  • Shoes must be in original condition and packaging, with no marks on soles.
  • All freight is to be paid by the customer (please contact us to be advised which additional postage to purchase).
  • A re-stocking fee of 20% will be charged for the cancellation, return, or exchange of large orders.
  • West End Cycles do not refund for change of mind and do not sell on approval.